Looking for some valuable networking advice to carry with you to your next networking event? Watch this video by Andrea Nierenberg for some good thoughts.

Excellent customer service is virtually a necessity in today’s competition fierce business environment. As a product, service or solutions provider, you need to meet or EXCEED customer expectations… Do you?

In today’s world, relationships are more important than ever with your client base. You MUST make an impression. You MUST do your very best to be remembered. Keep in mind, that doesn’t have to mean some grandiose gesture. The little things really count. This is vital if you are looking for more repeat or referral business.

Learn a quick lesson from Frank the cab driver in the video below. Then go to the smart referral system to see the system he uses to make the lasting impression that you know you NEED to be making as well.

You can find more about Shep Hyken at his website.

Chris Brogan had a post on his blog last week called “Social in Real Space vs Social Networking”. This theme seems to be popping up a lot lately, and what I love about blogs, bloggers, and the blogosphere is that each of us is allowed and encouraged to continue the discussion on a variety of topics. His post is great, as it talks about how one can leverage their on-line networking activities with their in-person meet and greets. Read the rest of this entry

Why is asking for referrals so hard to do sometimes? After all, word of mouth is the most effective form of advertising, so why do we jeopardize our own efforts by hesitating to talk about them? It’s almost like a dirty deed that we fear will make us look like aggressive salespeople rather than seasoned professionals.

Asking For Referrals Demonstrates the Following Important Elements:

1. Your Level of Confident Professionalism. The opposite is actually the truth. By not discussing, you are not showing the level of confidence required to build a successful business. While some people will be so impressed with what you do they will feel compelled to tell others, there are people that won’t be sure if you are receptive to new clients. How will they know you are open to referrals unless you start asking for referrals? Read the rest of this entry

Pay it Forward (Warner Brothers Pictures, 2000), is one of my favorite movies. In it, a young boy has a remarkable idea that instead of paying someone back for a kindness they have given, you pay someone forward with a kindness you have to offer. The rules of paying it forward are simple:

#1 It has to be something that really helps people.

#2 Something they can’t do by themselves.

#3 I do it for them, they do it for three other people Read the rest of this entry

Business networking events are ideal places to meet new clients. But it’s not enough to just show up. If you park yourself at a table, or gossip with your business partner, you won’t make any new connections.

The problem often lies in knowing what to say. For most people, it’s intimidating to approach a stranger, introduce yourself, and start a conversation.

Chances are, before heading out to a business or social event, you think about what you will wear, how you will get to the event, and even where you will park. How often do you plan what you will say once you get there?

This article gives you 7 tips to help you prepare for a networking event, so you never feel tong-tied or at a loss for words.

Before the event, use these ideas to plan three or four conversation topics : Read the rest of this entry

Turning contacts into allies is of critical importance for maximum results in your networking. Remember, though, it is always necessary to provide VALUE for others as well when networking.

The gradual relationship building process is not only about you and your needs, it is about the other person almost moreso.

Understand this, and your networking efforts will be greatly rewarded.